Wednesday 18 September 2013

Infosys - Getting all bad press

Infosys has been getting all the bad press for every exit of someone from the organization. You open the papers this morning and you see that Kartik Jayaraman who was the BPO head for Australia has quit and then before that it was Ashok Vemuri who was the North America and Manufacturing head. Before that it was the Latam Head of Infosys BPO. Then there was the sales head Basab who also quit recently. The Infosys spokesperson has rightfully said that they cannot react to every exit other than Senior level.
 
I believe that some of the newspapers (especially ET) created an application which mines LinkedIn and whenever someone changes their current organization from Infosys to something else that becomes news.
 
Infosys at its peak decided to fire Phaneesh Murthy due to the sexual harassment case. There was no major impact even for that. Phaneesh is known for his selling skills and there are many tales of how he had swung many deals with just a single conversation.
 
When Shibulal became the CEO Mohandas Pai quit Infosys. It was given such a huge coverage in all press. Mohandas Pai was the darling of the media during his CFO days and that ensured that his exit had good coverage. It is completely another story that Mohandas Pai, as the HR head, was the man behind iRace which was a huge HR disaster and caused huge attrition in Infosys.
 
Ashok Vemuri who was touted as a possible candidate for being the CEO of Infosys quit recently because he was in a hurry to become a CEO. Becoming a CEO of a much smaller company or waiting for an year or so to get a chance to become a CEO of a larger company is an individual’s choice.
 
Basab Pradhan was made the Sales head when Phaneesh was fired. He quit Infosys in 2005 and joined back in 2011. With the verticilization of the business, the role of corporate level sales head is fussy. Not really sure why he was brought back in 2011. Rightfully he has moved on as I feel a central sales head is not required.
 
Agreed every exit will take with it the customer contacts but end of the day customers work for what  company is rather than just the Execs who they have contact with.
 
Bias in reporting is also stark. When the Infosys BPO Latam Head quit he was replaced by someone from a competition. Also this person has actually rejoined Infosys after being with the competition company for an year. Why that wasn’t mentioned anywhere?
 
Other companies are also seeing Senior level exits. Everywhere people will look for opportunities. Why aren't those reported as much as what happens in Infosys?
 
When was the last time we read about exits from TCS/HCL/Cognizant/Wipro? Shouldn't the media houses have their application which mines LinkedIn looked at these companies also?
 
What has the poor Infosys done to get such coverage for every exit?

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